Comprehensive experience directing mission critical systems support, implementations and technical operations.

Detail oriented, self-directed and motivated technology leader, with years of management progression providing computer-based business solutions in diverse mission critical environments.

Customer centric focus with a knack for presenting technology plainly to end users.

Seasoned manager with the know-how to motivate teams and facilitate collaboration with a blended staff of employees, contractors, vendors and consultants; is highly skilled in team building, mentoring and training.

Proven ability to meet or exceed all performance metrics, budget and delivery deadlines, while enhancing overall productivity and increasing connectivity.

Strategic thinker with insightful analysis and problem resolution skills and the wisdom to lead teams in development, maintenance and crisis modalities.

Managed projects using a variety of structured methodologies for nearly 20 years; served in enterprise Project Management Office. Former member of Project Management Institute.